Testimonials with a difference
Over many years we have enjoyed positive working relationships with hundreds of Landlords and Tenants alike.
We always value their constructive feedback and recommendations – since we are conscious of how important they are as a basis for our success and continual improvement.
Don`t just take our word for it …
It was simply a way to say thanks for you and your team during our stay.
We felt supported by your company when my familly and me, we needed the most.
As I told you, it will be a challenge for you to keep this high level of commitment with your tenants and landlords.
Mainly because, you and your team transformed Rainbow in the number 1.
We wish all the best for everybody at Rainbow – James – Richard – Pam and all the others that during our stay were very kind and polite all year long.
Our best regards, merry Christmas and a great year!
obs. In the years to come, during my next visit to the coleagues in Penryn Campus, I will pass to say hello. Promissed.
I have done business with Paul for 10 years now.
From my experience Rainbow Property are a good judge of character with respect to finding tenants and matches them to the landlords needs and that of the property. This works both ways in establishing a reliable long-term working relationship. I believe from my experience that Rainbow Property have a good working relationship with their tenants to make their business work as well as it does.
Paul’s knowledge, background and experience has helped guide me, through some very difficult situations and helped turn the tide on them, turning a loss into a profit.
Over the years, the legislation has increased and become more convoluted, with the latest challenge to achieve the relevant EPC rating necessary to rent out my property. Again, Paul’s knowledge and experience have been invaluable in the journey to achieving compliance with respect to renting the property out. Rainbow Property set up the contracts, send out the statements and sort out the hassle in between. They send me regular updates of the condition of the property following their scheduled inspections.
Rainbow Property is a switched on company that I rely on and I’m very fortunate to have found them. They are reliable, well organised and a polite team that have the personal touch.
Thank you to everyone at Rainbow Property for going the extra mile with me.
Many thanks – it has been a pleasure working with you and the team at Rainbow
I would have no hesitation recommending or using Rainbow – I was very impressed with the professionalism
Keep up the good work and if you are passing by Mullion golf club hopefully I’ll be able to buy you a drink
Rainbow Property were a truly professional and friendly team that provided a great service. The apartment we occupied for 1 year was just what we were looking for. Moving out of the apartment was seamless with Rainbow staff always on hand to resolve any issues that arose. Would highly recommend.
Apologies, I have paid the deposit this morning. I put the reference as ‘The Stables’.
I also wanted to ask if it would be at all possible for us to come to the property this Saturday so that we can take measurements for the furniture as we are currently living in a furnished property.
Many thanks again for all your help, most efficient estate agents I have ever used! I also informed my landlord and he said it would be fine for you to contact him on – 07970 711374
Thank you for all of your help towards securing the new property, I feel compelled to say that my observations from dealing with Rainbow Property have all been positive.
You’re a friendly bunch of people who seem to genuinely care about your customers whether they be tenants or landlords far more than other estate agents do.
I hold companies who value good customer service in high esteem, it’s an element of business that has been severely diminished over the last couple of decades and I am greatly reassured when I see that it still matters to some companies.
Thankyou for your quick turnaround with regards to the final inspection.
We are satisfied with your proposed charges and grateful to you for wavering the admin fee.
Thankyou again for your great service throughout our tenancy- fast tracking our initial contract agreement/ move in, always promptly responding to any queries and keeping us informed of any inspections/viewings we will certainly recommend Rainbow Properties in the future.
Amy and Benedict
Hi Paul / James
Thanks for the email and pleased to confirm the funds were safely received.
Very pleased with the service and thanks to you and James for the support. I have left a 5-star review on Google and would be happy to recommend you to others.
I hope you both have a very Merry Christmas.
Sounds a bit silly, but just wanted to say that I’ve been very impressed from start to finish with the service from your company.
So, thank you to everyone that I’ve dealt with!
And for putting up with me!
K and myself just wished to send you a quick email to say thank you so much for showing us the flat yesterday.
It was beautiful and exactly what we are looking for, however after reviewing our finances we have decided to save house hunting until January. We hope to get a little bit more under our belt, just to be more financially secure before moving forwards. It was a very hard decision to come to, as the flat was perfect for us, but although difficult is the right one for our future.
Though it was only for one property, we both said how much we appreciated the work you did and the service at Rainbow Property. Expect an email from us in the New Year, as you will be the first estate agency we will be reaching out to. I don’t have the words to express how impressed we were.
Thank you so much for all your help and look forward to hopefully working with you in the future.
A & K
We’d both like to thank you for all of your help and guidance over the last 12 months. It has been a real pleasure renting a property with you and we will wholeheartedly recommend you to any friends that consider moving to the area in the future.
Calum and Jo
I just wanted to say how much I have appreciated your hard work and commitment into setting up and organizing my property for student letting. Rainbow-Property was recommended to me and I am pleased to say that these recommendations proved well founded. I am delighted and also relieved that it is all up and running smoothly. Many many thanks.
Just wanted to give you a quick update on our thoughts on the houses, absolutely loved Boslowick house yesterday and James was incredibly nice and patient with me (as I had been struck in traffic), thought the house was fantastic however at the moment we are going to consider going forward with a mortgage application, so will put our ‘rental’ thoughts on hold to see how far we can go with our mortgage application.
I just want to say thank you all for being so nice and efficient,
Really impressed with your team.
Following our phone conversation I would like to confirm that I will be leaving the property: ******** on the 22/4/17 which was the due date for the contract to end. Unfortunately there has been a change in circumstances between myself my partner. I would like to add that your service has been excellent and efficient and I would not hesitate to rent from rainbow in the future. Kind Regards B K
Thank you so much Richard, we seem to have a disaster every time you show people round, I am so glad we have chosen to use Rainbow Property, I feel we get so much more of the personal touch.
Thank you again for your help.
Carol & Craig
Good day Claire,
Thank you ever so much for sending John, he was very professional and a great help, lovely gentleman to say the least. I’m very pleased with his work and information on how to operate and control the boiler. Thanks again for your assistance, very happy Tenant! Thanks Claire your a true Angel sweet. Relief of noise yippy, peace, thanks you!
I must mention my last realtor was not very nice at all and I’m ever so grateful for Rainbow Realty and how you deal with Landlords and tenants as equal people, thanks a million, It’s a true joy to have professional honest people.
Kind warm regards,
April and Angela Southern
Corporate Strategy, Policy and Intelligence Advisor, Customers and Community Directorate at Cornwall Council
Paul and Rainbow Properties have managed our property for almost 3 years and have been outstanding in their management of our letting. I would highly recommend them for anyone hoping to let a property in Cornwall
That is brilliant !
We are getting the distinct impression from afar that Rainbow Property including yourself, are very much on the ball with looking after our property.
Much appreciated and thank you,
Mr & Mrs B came across as a delightful couple, they expressed their satisfaction with the property and my wife and I are delighted with the tenants that you have chosen. For their part, they were full of praise for the way that Rainbow had dealt with their initial enquiry and the subsequent admin action that resulted in them taking occupation of the property.
Thank you for being an easy letting agency to deal with. We would not hesitate to use Rainbow Property again.
J & R
What can I say? Well done everyone!
I will continue to enjoy my holiday ,in the knowledge that everything is in good hands.
I’m so glad that I chose Rainbow property as my agents.
Thank you both to Claire and yourself for dealing with this so quickly and efficiently. It is a level of service I am completely unused to from my last local agent!
It’s a pleasure working with you guys, professional, thorough and always ready to act on any problems that arises with the property. I too wish that we held all the properties under your agency, such a refreshing change to have an understanding Letting Agent!
Following our conversation, this is to confirm that we wish to give one months notice as of today
We would like to thank the landlords for a most enjoyable stay in Porthleven and yourselves for your assistance and amazingly friendly and professional service.
With thanks, Helen & Les
Thanks for all your help through this process. You have been an absolute star!
Ellie was racing up the stairs when we got there saying ‘this is my new house.’
I can only thank you for that for having faith in us renting the house.
We will be the best tenants , so no worries there.
Megan and Ellie-Mae
I would also like to thank you so much for all your help, advice and courtesy during the past few months. If the occasion arises I will not hesitate to recommend you and your company, once again , many thanks.
“After a disastrous first year of letting my property through a Truro-based agent, I had to find an agent that I could trust to do a decent job.
I was recommended to use Rainbow by a friend and I must say that I have been so glad that I did. These few months have been so much better.
* They are very friendly and helpful.
* Provide a worry-free professional service.
* Rent is always paid on time.
* Any problems are dealt with both smoothly and professionally.
I would not hesitate to recommended this company and I feel a great weight has been lifted from my shoulders.
Hi Richard! Just to let you know I’m in, all unpacked and you’ve been awesome. I’ll get in touch if there’s anything else but until then, stay frosty.
we definitely want this house.
Thank you so much for finding it for us, you guys at Rainbow are brilliant! Casey has been so helpful today and we can’t thank you enough for taking our brief of ‘find us a house today’ and delivering on it spectacularly
When I was deciding which letting agents, from the numerous agents serving Falmouth, to place my new flat with, it was a really easy decision. I new from previous experience that Paul and Garrin would offer the professional yet personal service that I required. On the day I completed the purchase of my flat, they already had two viewings lined up, with good quality tenants. Resulting in the flat bought and let, bar the paperwork, on the same day!
“As a new buy to let investor/landlord Garrin was incredibly helpful in providing professional, honest and independent advice on which properties would be best for me to purchase to meet my needs in terms of reliable rental income and investment – advice which was accurate and gave me great confidence to become a landlord”
Paul and Garrin are friendly, efficient and a pleasure to work with. Their approach really is ‘property letting with a difference’.
We felt valued as individuals; from viewing the property, it was evident that Paul wanted to get to know us as tenants in order to provide the best service to both Dave and I, and the property’s landlord.
We are incredibly impressed with the service we received, and are very happy in our new home.
We would not hesitate to recommend Rainbow Property and wish Paul and Garrin every success
Garrin – I was impressed with how you dealt with the problems at the property I rented on The Lizard. I remember when I discovered there was no consumer unit and how quickly you sorted it. I have friends renting houses that are falling to bits with old smoking expensive coal Rayburns, failing electrics, no hot water, falling out windows and asbestos walls and in one case the agent can’t find the tenants deposit, not to mention the ever present mould. It is so hard to find decent rented accommodation in Cornwall. So, I would feel safe renting a property you recommend as I know you have high standards and always aim to do things correctly and fairly.
As a landlord with many properties I can honestly say that the service and guidance from Paul and Garrin was the best I have ever received
“I’ve known Paul and Garrin for many years and have always been impressed by their professionalism and efficiency. Most importantly, they treat tenants with respect and patience and are not dismissive of those who have specific requirements or who may be struggling to find properties for any reason. I am so pleased they have started their own company and am very happy to recommend them to potential landlords and tenants alike”.
Paul Beevers managed the letting of my property in Falmouth from August 2005 ….. During that time Paul brought a level of professionalism to the management of my property that I had not previously experienced with other property letting management companies that I had dealt with outside of the county. His straightforward and honest approach, telling me what I needed to hear instead of what he thought I wanted to hear, has always been refreshing and as a consequence I am always happy to trust his advice. I am delighted that he has chosen to set up again in Falmouth as Rainbow Property (Cornwall) Ltd ……I am therefore more than happy to recommend Paul and his new venture to any prospective landlord or tenant and I wish him and his co-director every success”
Congratulations your website is brilliant. Very fresh. Falmouth needs you!
We very much appreciate how you have managed our property while we are away.
I’d like to thank you for your expertise and advice in the management of my property, and your leadership of the team. I have been very satisfied with the service you have provided over the years, and found your own legal expertise to be very re-assuring.
I can honestly say that we have never had a better agent for our properties.
We have known and dealt with Paul and Garrin for nearly six years, through several tenancies. They found us our first place together and recently helped us secure the perfect family home for us and our two children. They always had time for us, nothing was too much trouble and we always felt like we were listened to.
We found both Paul and Garrin to be very personable and ‘straight down the line’, we never got the impression we were being ‘fobbed off’, everything that could be done got done and if it wasn’t reasonable, they told us.
After six years, we have been left with huge respect for both of them and would not hesitate to return to them should we need their expertise in the future!
You are fantastic to deal with and give 110% to your work, always professional and extremely pleasant to deal with.
“Gill and I wish you and Paul every success in your new venture, I am sure due to your utmost professionalism that you will be a great success and much needed addition to the letting world in Cornwall